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The Three Hills Clean and Safe Charter

We have worked hard at The Three Hills to ensure a safe environment for customers and staff. On the basis of our detailed risk assessment and the plans we have put in place we have been granted the COVID-19 Industry Good to Go Standard, in Partnership with The National Tourist Organisations of Great Britain and Northern Ireland, the Sawdays Clean and Safe Charter and the AA Covid-19 Confident certification. Despite all these changes, please be assured that you will be as warmly welcomed as usual, albeit on a socially distanced basis. We are so grateful for your support!

Preparation

- outside seating only, a large part of which is covered

- reduced capacity to allow for more space between tables

- reduced food and drink menu

- clear signage for customers 

Welcoming Guests

- tables under the canopy available for pre booked only, with a £10/person deposit

- 2 hour maximum for tables to help us with reduced capacity

- walk ins welcome. Food will be served in take away containers to allow you to pick up and go should the weather turn.

- access to the pub via the garden only. Please wait at the host station for the host to seat you.

- please observe the latest government guidelines in terms of numbers of guests on your table. ie. two households or up to six people from six separate households.

Rooms

Cleanliness

- all guest rooms thoroughly cleaned and sanitised between guests

- no mid stay housekeeping

- hand sanitiser available outside all rooms

- continental breakfast delivered to room door each morning on request

 

- whole pub deep cleaned on a regular basis

- all tables and chairs cleaned before and after guest visits

- hand sanitiser readily available for all customers and staff

- toilet facilities regularly inspected and cleaned

- staff wearing face shields and gloves

 

Touch Points

- doors propped open where permitted

- use of blackboards or online menus where possible; laminated menus sanitised between use

- tables laid as you arrive

- multiple use items removed from bedrooms

- cushions and blankets not currently available. Please feel free to bring your own.

- pre wrapped condiments available on request

- sanitising spray used for all tills and PDQ machines after each use

Moving around safely

- guests requested to remain at tables

- staff will take your order and bring food to your table

- children are most welcome - you will be responsible for making sure they stay seated and observe social distancing rules

- dogs welcome on a lead

- one way, one in, one out, system for toilet facilities

CONTACT

Dean Road, Bartlow, Cambridge CB21 4PW

E /  Info@thethreehills.co.uk

​T /  01223 890500

OPENING HOURS 

Wednesday: 12pm to 10.00pm

Thursday: 12pm to 10:00pm

Friday: 12pm to 10.00pm

Saturday: 12pm to 10.00pm

Sunday: 12pm to 6pm

FOOD SERVED 

Wednesday: 12pm to 2:30pm and 6pm to 8.45pm

Thursday: 12pm to 2:30pm and 6pm to 8.45pm

Friday: 12pm to 2:30pm and 6pm to 8.45pm

Saturday 12pm to 2:30pm; 6pm to 8.45pm

Sunday 12pm to 4pm

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2020 The Three Hills